Employees submit HR questions as tickets. HR responds with a record. Nothing gets lost, nothing is forgotten. Full history of every HR interaction — ever.
Stop answering the same questions on WhatsApp. Centralize all HR queries into a proper ticketing system.
Employees submit HR requests as tickets. Category, priority, status — all tracked. Nothing falls through the cracks.
Leave queries, payroll questions, document requests, policy clarifications, personal data updates — categorized automatically.
Set response time targets per category. Auto-alert HR team if a ticket is not resolved within the SLA window.
HR and employee exchange messages within the ticket. Full conversation thread — no lost context.
Most common HR questions, average resolution time, HR team performance. Find patterns and improve proactively.
Build a self-service FAQ. Employees find answers before submitting a ticket. Reduces repeat questions by 50%.
Employee gets notified when ticket status changes — submitted, in progress, resolved. No more "checking in" messages.
Assign tickets to specific HR staff. Escalate to manager if needed. Workload balanced across the HR team.
Every ticket, every response, every resolution permanently recorded. Legal protection for HR and management.
When an employee has a question or request, they submit it as a ticket. HR sees all open tickets in one dashboard, prioritizes by urgency, and responds on record.
Set response time targets per ticket category. Simple requests answered in 4 hours. Document requests in 1 business day. SLA timers run automatically — HR team gets alerted before breach.
Replace WhatsApp HR queries with a proper system. Every request tracked, every response recorded. Myanmar Unicode throughout.
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